Privacy policy.

This Privacy Policy is intended to inform users of the Devis Relax website about how their personal data is collected, used, protected and stored.

Personal data is processed in compliance with the General Data Protection Regulation (GDPR), the French Data Protection Act and applicable French regulations.

By using the Devis Relax website, the user acknowledges having read this policy.

Personal data collected on the site is processed by:

EURL Link Travaux

Represented by Yannick Pernet

1 Rue Jean Féraud

06800 Cagnes-sur-Mer – France

Antibes Trade Register (RCS): 793 187 006

Email: info@link-travaux.fr

Hereinafter referred to as "the Data Controller".

As part of the use of the site and the services offered, the following categories of data may be collected:

Submitted documents may contain information relating to companies, contractors or third parties appearing on the quotes. This information is processed solely as part of the analysis requested by the user.

The site is not intended to collect sensitive data within the meaning of the GDPR.

Banking data is never collected or stored by Devis Relax. Payments are processed directly by a secure payment provider.

The data collected is used to:

• Provide the quote analysis service
• Process orders and payments
• Communicate with users
• Provide assistance and customer support
• Improve the site's features
• Ensure the security of the service
• Comply with legal and regulatory obligations
• Produce anonymized usage statistics

Processing is based on one of the following legal bases:

Data is kept only for the time necessary for the purposes pursued.

As an indication:

• Client data: up to 3 years after the last interaction
• Billing data: 10 years in accordance with accounting obligations
• Technical data: 13 months maximum
• Documents submitted for analysis: up to 12 months after the service is performed, unless early deletion is requested or a legal obligation requires otherwise
• Data relating to contact requests: up to 3 years after the last exchange

Personal data is accessible only to authorized persons in the course of their duties.

It may be transmitted to the providers necessary for the operation of the service, in particular:

• Site hosting
• Secure payment
• Email sending tools
• Statistics tools
• Technical tools necessary for operating the platform

Personal data is never sold to third parties.

The Data Controller implements appropriate technical and organizational measures to ensure a level of security adapted to the risks.

These measures may include in particular:

• Secure access
• Protection of administrator access
• Encryption of sensitive data where applicable
• Access limited to authorized persons only
• Secure hosting

Despite all the precautions implemented, no computer system can guarantee absolute security.

In accordance with the GDPR, every user has the following rights:

• Right of access
• Right of rectification
• Right of deletion
• Right to object
• Right to restriction of processing
• Right to data portability
• Right to withdraw consent when it constitutes the legal basis for processing

To exercise these rights: info@link-travaux.fr

A response will be provided within a maximum of thirty (30) days.

Proof of identity may be requested when necessary to verify the identity of the requester.

The site uses cookies and similar technologies in order to:

• Ensure the proper functioning of the site
• Improve the user experience
• Measure audience
• Analyze navigation
• Optimize the performance of the service

On their first visit, the user can:

• Accept cookies
• Refuse cookies
• Customize their preferences

The choices made can be changed at any time.

Some technical providers used by Devis Relax may be located outside the European Union.

When such transfers take place, they are carried out in compliance with applicable regulations and governed by appropriate safeguards, in particular:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions
• Any other safeguard recognized by the GDPR

For any question relating to the protection of personal data, the user may contact: info@link-travaux.fr

If the user believes their rights are not being respected, they may also file a complaint with the French Data Protection Authority (CNIL): www.cnil.fr

As part of complementary services offered by Devis Relax, a referral to a construction broker or a partner professional may be offered.

No personal data will be transmitted to a partner without the user's prior and explicit consent.

The user remains free to accept or refuse any referral.

This Privacy Policy may be modified at any time to take into account legal, regulatory or technical changes to the service.

The applicable version is the one published on the site at the date of consultation.

The date of the last update appears at the top of this document.